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The Restaurant
Solutions team offers advisory and
management consulting services to independent restaurant operators
and corporate clients in the following areas:
Business
Plan Feasibility, Development and Implementation
Business plans do not win
investors or secure loans, people do! Your business plan is therefore only as
good as the people who implement it, and the commitment it communicates.
Business plans without ownership will fail. If it is the consultant’s plan, it
simply will not work. Restaurant Solutions is sensitive to this reality, and we
therefore work closely with new restaurant operators to support them in bringing
their dream to life. Our collective experience as both restaurant owners and
consultants affords us the ability to assess the feasibility of your concept, and
to create realistic assumptions in the areas where the battle is won or lost:
your projected sales, food cost and associated labor.
Concept
and Menu Development
Whether the concept is
fine dining or quick casual, starting a new restaurant or revitalizing an
existing one; our team of chef consultants will work with you to identify and
create a winning concept and menu for your restaurant. We will cost all recipes,
determine the best cooking procedures, produce plating and garnish standards,
provide photographs for training and portion controls, and will provide you with
all the information in an easily manageable data base for future editing,
revision and ingredient & price updates. We will also suggest individual
item menu prices based on competitive prices from your local market, as well as
food cost targets developed from your labor profile and fixed expenses.
Architectural
& Kitchen Design Services
Our in-house design
services, especially kitchen design, are inextricably linked to the concept and
menu that is selected. Restaurant Solutions provides all architectural kitchen
layout and design, equipment specifications, mechanical drawings
(plumbing/electrical/hood & Ansul), metal fabrication and any other
technical elements necessary for your general contractor. Our staff AIA
Architect can also provide Interior and Exterior Architectural design services
on an as needed basis.
Real
Estate Site Criteria, Location Assessment and Lease Negotiation
If you have not yet
located or secured a location for your new restaurant, are seeking an additional
site, or a planning to roll-out a multi-unit concept, then we can support you in
developing concept specific site criteria, locating a suitable location and
negotiating a favorable long term lease which maximizes landlord contributions
to leasehold improvements.
Restaurant Marketing Services
After Operations and Finance, you have the
third leg of the triangle, Marketing. It manages effective market research,
turning reliable data into actionable strategies and tactics. Marketing directs
all communication techniques and vehicles, from 'brand positioning'
to advertising, media, menu communication, PR, promotion, direct marketing and
Neighborhood Marketing.
Restaurants don't just sell food and beverage; they are in the 'memory creation'
business. Marketing orchestrates that memory through a "4-Wall Marketing"
process. A successful restaurant communicates the right brand message in the
correct places at the appropriate moments, by managing what guests see, hear,
smell, taste, or touch so they take away the message and memory the restaurant
wants to share. Restaurant Solutions provides this expertise.
Implement
(or Improve Existing) Restaurant Operations Procedures
We use the term
"restaurant operations" to refer to the people side of your business.
This category is broad in scope but has one common element…people.
Restaurant Solutions places
great emphasis on the importance of training your staff (both kitchen and front
of house) as well as developing your management team to perform in a way that is
consistent with both your financial goals and to create a stable restaurant
environment where your entire staff is empowered to perform at their peak. To this
end Restaurant Solutions provides Hiring and Administrative procedures to guide
you, creates customized operations manuals to support you, and perhaps most
importantly offers on site support to coordinate and implement the entire
process.
Implement
(or Improve Existing) Restaurant Financial & Management Controls
No matter how
brilliant the concept, no matter how exquisite the food or how attentive the
staff, no restaurant will achieve long term success without a solid system of
financial and management controls in place. Remember, you are in business to
make money, and the profit margins in this business are thin. From "day
one" you need to establish an integrated set of controls to insure that
your Prime Costs (food and gross labor) are going to be in line with sales.
These controls begin with your
POS system and the specific information that it is programmed to report. From
there we develop ordering/inventory systems and controls, procedures to
"engineer" your menu to produce maximum gross margins, methods to
optimally schedule every labor hour of each day to produce labor costs in line
with projected sales, and simple systems to track and record daily and
week-to-date sales, labor and purchases. These reports enable management to
proactively manage your business now and not next month when the profit and loss
statement for the prior month is completed.
Restaurant Solutions also
provides full accounting and computer support; from selecting, installing and
setting up an appropriate accounting software application for your operation to
a complete training program for designated management who will assume day to day
financial responsibilities. We also provide computer network and IT support for
more sophisticated financial operations as well as for multi-unit organizations.
Turn-Key
Restaurant Creation Services
Our Turn-Key Restaurant
Creation service is where Restaurant Solutions distances itself from the field
of restaurant consultants. We step into your operation, roll up our sleeves and
take charge of the entire process; from concept and menu creation to being your
management staff prior to and after the restaurant opening. We are your "go
to" for every conceivable aspect of the implementation of your project. All
of the services outlined above plus more are included when you sign us up to
take on this task.
Short
and Long Term Restaurant Management Contracts
Our on-going management
services have been most often utilized in our Golf Facilities projects. After
providing Turn-Key Restaurant Creation Services, we can offer clients both short
and long term contracts to manage the facility on your behalf. Fees for this
service can be fixed or performance based. Either way, Restaurant Solutions
provides the Management team to operate your restaurant, and takes the
management burden off of your shoulders.
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